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BUILT BY OPERATORS · FOR OPERATORS

Production AI.
Not pilot AI.

2.2 million customer communications. 96,000 hours saved.
200+ locations live. This isn't a demo — it's what's running right now.

C
Your Business
Online 24/7
Hey Sarah! This is Clara from Club Pilates! Thank you for your interest! We have free intro classes Thursday at 7:30am and 12pm. Do either work for you?
2:41 PM
S
Hi! The 12pm class works perfect!
2:42 PM
You're all set for Thursday at 12pm. See you then!
2:42 PM
01 — THE PROBLEM

The work isn't getting done.

Every service business runs on the same engine: follow up the lead, book the appointment, sell the service, retain the customer.

78%
Leads go to the first responder
The business that responds first gets the customer. When your staff is busy, your competitor is responding.
$6K
Monthly front desk labor cost
Even at $6K/month, your front desk can't answer every call, follow up every lead, and run retention — simultaneously, 24/7.
11h
Average lead response time
The industry average. After 5 minutes, conversion drops 80%. At 11 hours, they've already joined somewhere else.
AI: 58 secIndustry: 11 hrs
Under 60 seconds90% conversion
After 11 hours20% conversion
02 — THE LIFECYCLE

Six steps. Every business.
One AI layer.

Every service business follows the same lifecycle. AI Front Desk deploys an agent at each step — working alongside your team so no revenue falls through the cracks.

01

Lead

Engage & qualify in under 60 seconds — SMS, voice, web, or social. Every channel, every hour.

58s avg response time
02

Book

Schedule appointments, confirm details, and reduce no-shows with automated reminders.

+44% booking increase
03

Sell

Persistent follow-up cadences that convert trials to memberships, quotes to contracts.

+37% membership conversion
04

Deliver

Support the customer experience with real-time assistance and satisfaction monitoring.

94% quality score
05

Retain

Catch cancellation signals early. Automated save offers and win-back before they churn.

-20% payroll reduction
06

Win Back

Reactivate former customers with personalized outreach at the right moment.

598K leads worked
03 — RESULTS

2,208,906
customer
communications.
And counting.

These aren't projections. This is what AI Front Desk has done in production — for real businesses, handling real customers, generating real revenue.

2.2M+
Customer Communications
598K+
Leads Worked
96K+
Hours Saved
1.5M+
Sales Tasks Completed
CASE STUDY

Spartan Fitness Holdings

38 Studios
$2.2M
INCREASED LIFETIME VALUE
893
NEW MEMBERSHIPS
SOLD (14% INCREASE)
1,988
ADDITIONAL FIRST
VISITS (10% INCREASE)

Portfolio-level impact across 38 studio locations. AI agents deployed alongside existing sales teams.

CASE STUDY
BEFORE & AFTER

Club Pilates — Elk Grove

SPEED TO LEAD — BEFORE
13+ hours
SPEED TO LEAD — AFTER
8 minutes
+44%
NEW BOOKINGS
+37%
NEW MEMBERSHIPS
-20%
MONTHLY PAYROLL COST

Single-location deep dive. AI agent worked alongside staff — handling cold leads while team focused on warm opportunities.

DS

When we started working with AI Front Desk, we had fewer than 50 locations. We're past 150 now — and we outperform the franchise system we operate in at nearly every metric that matters.

David Schuck·CEO, Spartan Fitness Holdings · 150+ Locations
04 — THE PLATFORM

Every conversation. Fully auditable.

Enterprise governance built at the infrastructure level. Every agent interaction produces a complete, immutable record.

Overview
Conversations
Quality
Audit
Settings
All Agents Active
LEADS TODAY
47
↑ 12% vs last week
AVG RESPONSE
58s
↓ from 11+ hours
BOOKED TODAY
23
↑ 44% this month
QUALITY SCORE
94%
Above threshold
CONVERSATION AUDIT LOG · LIVE
09:47:12Lead inquiry — Web form, Sarah M.Received
09:47:13Lead Agent → SMS contact. 1.2s responseActive
09:52:04Appointment booked — Saturday 9 AM. CRM synced.Booked
09:55:22Confirmation SMS sent — Open rate tracking activeSent
10:01:47New lead — Phone call, Mike R. Transferred to voice agentReceived
AGENT STATUS
Lead Booking Agent
12 active
Sales Follow-up Agent
8 active
Retention Agent
5 active
Win-Back Agent
3 active
Voice Agent
2 active
05 — THE FACTORY

How we build agents that
actually work.

Most AI fails in production. Ours doesn't. The Factory is how we build, deploy, and improve AI agents for service businesses — and why our results compound over time.

Pillar 01

Personalized

Every deployment is configured to the business — their brand voice, their services, their workflows, their systems. Not a generic chatbot bolted onto a website. A trained agent that knows your business as well as your best employee.

Brand voice calibration · Service catalog integration · CRM workflow mapping · Location-specific configuration
Pillar 02

Continuously Improving

Every conversation, every outcome, every edge case feeds back into the system. 2.2 million interactions have trained our agents to handle situations no test environment could simulate. Each deployment makes every other deployment smarter.

Outcome-based learning loops · Cross-deployment intelligence · 2+ years of production data · Compounding improvement
Pillar 03

Governed

Production AI needs guardrails. SOC 2 certified audit trails on every interaction. Real-time monitoring and quality scoring. Error handling with rollback. Human escalation paths. The enterprise governance layer that makes AI safe to deploy at scale.

SOC 2 certified · Real-time monitoring · Quality scoring & alerting · Human escalation · Audit trails
06 — THE ROAD AHEAD

What's working.
What we're building.

The agents are proven. The results are real. But we're not done. We're building the intelligence layer that ties everything together.

Live in Production

The Agent Layer

Six agents covering the full business lifecycle — Lead, Book, Sell, Deliver, Retain, Win Back. 2.2 million communications. 598K leads worked. 96K hours saved. Deployed across 200+ locations, working alongside human teams every day.

Lead Agent598K+ Leads Worked
Booking Agent34K+ Appointments Booked
Sales Agent1.5M+ Tasks Completed
Delivery AgentActive
Retention AgentActive
Win-Back AgentActive
Actively Building

The AI Operating System

An intelligence layer that sees everything across your organization — in a way no individual agent or human could. It ingests the actions and outcomes of every agent and every team member.

The Vision

It's like having $500K in executive power — a COO, CFO, CMO, and CRO — for a fraction of the cost. The AI OS works alongside your team, giving them superhuman abilities.

Ingests actions & outcomes from AI agents AND human team
Analyzes customer journey across all locations & processes
Optimizes marketing, pricing, labor, operations holistically
Works alongside your team — superhuman abilities, not replacement