Terms of Service

Last updated: July 15, 2025

These Terms and Conditions constitute a legally binding agreement between you and AI Front Desk, Inc. ("we," "us," or "our") concerning your access to and use of our website and related services.

By accessing the Service, you agree to be bound by all Terms and Conditions. If you do not agree, you must discontinue use immediately.

AI Front Desk reserves the right to make changes or modifications to these Terms at any time and for any reason. We will notify you of any changes by updating the "Last updated" date of these Terms.

Service Description

AI Front Desk, Inc. offers a comprehensive AI-powered communication service for fitness studios and wellness businesses. Our services include:

  • Advanced AI technology capable of engaging in human-like conversations
  • Automated text messaging and follow-up capabilities
  • Appointment scheduling and booking management
  • Lead capture and follow-up automation
  • Integration with studio management systems
  • Customizable workflows tailored to your business needs

Account Registration

To use certain features of our Service, you may be required to register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Acceptable Use Policy

You agree not to use the Service to:

  • Upload, post, or transmit content that is unlawful, harassing, defamatory, abusive, threatening, harmful, or obscene
  • Encourage criminal conduct or infringe intellectual property rights
  • Constitute unauthorized spam or unsolicited communications
  • Contain malware or code designed to disrupt or damage systems
  • Burden our infrastructure unreasonably
  • Violate any applicable laws or regulations

AI Front Desk has sole discretion to determine policy violations, may remove violating content at any time, and repeated violations may lead to account termination.

Communication Compliance

When using our messaging and communication features, you agree to:

  • Only send messages to persons who have provided prior express consent or with whom you have an established business relationship
  • Provide evidence of such consent or business relationship upon request
  • Properly identify yourself in all communications
  • Comply with all applicable communication laws and regulations, including TCPA, CAN-SPAM, and similar laws
  • Respect opt-out requests promptly

AI Front Desk reserves the right to limit messaging frequency to prevent unlawful activity.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of AI Front Desk, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

Payment Terms

Certain aspects of the Service may be provided for a fee. You agree to pay all fees associated with your use of the Service. All payments are non-refundable unless otherwise specified in writing.

We reserve the right to change our pricing at any time. We will provide notice of pricing changes by updating our website or through direct communication.

Limitation of Liability

To the maximum extent permitted by law, AI Front Desk, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Any damages caused as a result of your use of the Service, whether in prohibited or permitted use cases, are solely your responsibility.

Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. AI Front Desk, Inc. makes no warranties, expressed or implied, regarding the Service's operation or the information, content, or materials included therein.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms of Service, please contact us at legal@aifrontdesk.com.