Privacy Policy

Last updated: July 15, 2025

Welcome to AI Front Desk ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy describes the types of information we collect, how we use it, how we protect it, and the choices you have regarding your information.

This policy applies when you visit our website, use our applications, and when you integrate your services (such as Google Calendar) with AI Front Desk.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect and process the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number

b. Calendar Information

When you connect your Google Calendar, we may access:

  • Calendar event details (titles, times, attendee lists)
  • Ability to create, modify, or delete events

Important: We only access this information to facilitate scheduling and appointment management features. We do not use your calendar data for any advertising or unrelated purposes.

How We Use Information

We use the information we collect to:

  • Operate, maintain, and improve our services
  • Provide scheduling, appointment, and messaging services
  • Communicate with you regarding updates, support, and service information
  • Analyze usage trends and optimize performance

We do not use your personal or calendar data for marketing purposes without your explicit consent.

How We Share Information

We do not sell or rent your personal information. We may share your information only in the following situations:

  • Service Providers: We may share information with vendors who help us operate our services (e.g., cloud hosting providers), under strict confidentiality agreements.
  • Legal Compliance: We may disclose information if required to do so by law or if necessary to protect our rights, users, or others.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

We ensure that any third party accessing your information will adhere to strict data protection standards.

Google User Data

Our use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We use Google Calendar data solely to provide scheduling functionalities.
  • We do not transfer Google user data to others except as necessary to provide and improve features.
  • We do not use Google Calendar data for advertising.
  • You can revoke our access to your Google account at any time via your Google Account Permissions.

Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including to:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Withdrawal of Consent: Revoke consent where processing is based on consent.

To exercise these rights, please contact us at engineering@aifrontdesk.com.

You may also manage your permissions regarding third-party integrations like Google Calendar through your account settings.

Data Security

We take data protection seriously and implement industry-standard security measures to protect your information, including:

  • Data encryption in transit (HTTPS)
  • Authentication and access controls
  • Regular security reviews

However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information, but we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as needed to provide our services and comply with legal obligations. Calendar event data is deleted upon disconnection of your Google account or at your explicit request.

International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.