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Lead Routing Efficiency Calculator

Measure time to assign leads to correct location and identify routing bottlenecks.

Your Inputs

Range: 2 - 500
Range: 10 - 5000
60%
0%100%
Range: 1 - 60

Results

Leads Auto-Routed180 per week
Leads Requiring Manual Routing120 per week
Weekly Hours on Manual Routing30 hours
Monthly Manual Routing Hours129 hours
Avg Lead Delay from Routing6 mins

Key Insights

  • 120 leads per week require manual routing, consuming 30 hours weekly.
  • Each minute of routing delay adds to your total response time—speed matters for conversion.
  • Improving auto-routing accuracy from 60% to 90%+ could recover significant staff time.

How to Use This Tool

This calculator helps multi-location fitness operators analyze measure time to assign leads to correct location and identify routing bottlenecks.

**How to use this tool:** 1. Enter your current operational data in the input fields 2. Use actual figures from your management system when available 3. Review the calculated outputs and insights 4. Adjust inputs to model different scenarios 5. Download your personalized results for team discussion

For the most accurate results, pull real data from Club Ready or your scheduling system rather than estimating.

Understanding the Inputs

Number of Locations

The number of locations for your calculation.

Best practice: Use actual data from your operations when available. If estimating, be conservative.

Total Weekly Leads

The total weekly leads for your calculation.

Best practice: Use actual data from your operations when available. If estimating, be conservative.

% Auto-Routed Correctly

The % auto-routed correctly for your calculation.

Best practice: Use actual data from your operations when available. If estimating, be conservative.

Manual Routing Time (mins)

The manual routing time (mins) for your calculation.

Best practice: Use actual data from your operations when available. If estimating, be conservative.

Assumptions

  • Calculations use industry-standard benchmarks where specific data isn't available
  • Results are projections for planning purposes and may vary based on your specific market and execution
  • All time-based calculations assume consistent operational patterns

Sensitivity Notes

  • Location count has a multiplier effect on all network-wide calculations
  • Small percentage changes can have significant impact when multiplied across locations
  • Consider running multiple scenarios to understand the range of outcomes

Recommended Scenarios

Current State

Use your actual current numbers to establish a baseline

Growth Scenario

Project forward with increased location count

Optimization Target

Model your ideal state to set improvement goals

Frequently Asked Questions

Related Resources

Multi-Location Front Desk SOP

Standard operating procedures for front desk operations across locations