An entrepreneur
on a mission.
Brian Holmes has spent nearly two decades building businesses from the ground up — a tax franchise, a fitness brand, a marketing agency that scaled to 1,400 locations. AI Front Desk is the fourth company. And the biggest bet.
Holmes
He stepped down as CEO of Franchise Ramp to build AI Front Desk. Not because it was the easier path — but because the opportunity to put production-grade AI in the hands of 100,000 small businesses was the kind of mission that only comes once.
"I didn't start AI Front Desk because I saw a market opportunity. I started it because I spent nearly two decades watching small businesses leave revenue on the floor because they didn't have the operational capacity to capture it."
One decade.
A commitment — not a target.
The American Dream
should be easier to build.
Small businesses employ nearly half the private workforce. They anchor communities. They are the most tangible expression of what's possible when someone bets on themselves. And yet they are systematically underserved by the technology industry — enterprise companies get billion-dollar AI investments, and small businesses get watered-down tools that don't understand their operations.
Our mission is to close that gap. To deploy the AI Operating System into 100,000 small businesses within the next decade — so that a first-time operator can open a service business and have, from day one, the same operational sophistication that today requires a 50-person back office.
Operators and
builders who've
done it before.
Every member of this team has either built businesses, scaled franchise operations, shipped products at enterprise companies, or all three. Nobody here is guessing at what service business operators need — they've run the desk, managed the locations, and felt the gaps firsthand.
The principles
we actually
operate by.
These aren't values we put on a wall. They're the operating principles that explain every product decision, every deployment choice, and every time we've said no to something that looked good in a demo but wouldn't hold up in production.