Health & Medical Practices
Your patients are calling.Your front desk is withanother patient.
Every missed appointment, every no-show, every slow response erodes patient trust and revenue. AI Front Desk agents manage your full patient lifecycle — from initial inquiry through post-visit engagement — while your staff focuses on clinical care.
2.2M+
Communications Handled
Across all verticals
200+
Locations
Deployed in production
SOC 2
Type II Certified
HIPAA-ready compliance
60s
Avg Response Time
24/7 availability
Who We Serve
Built for every practice inhealth & medical.
From dental offices and chiropractic clinics to physical therapy and veterinary practices, the same AI agents handle patient inquiries, scheduling, and engagement at scale.
🦷
Dental Offices
General, pediatric, specialty
💆
Chiropractic
Clinical care scheduling
🏥
Physical Therapy
Rehab & recovery care
🐾
Veterinary
Animal health practices
👁️
Optometry
Vision care & eyewear
🧠
Mental Health
Therapy & counseling practices
The Problem
Your front desk is thecompliance bottleneck.
$12K+
No-shows cost monthly
A single practice averaging 4 no-shows per week at $100–200 per missed appointment. Even reminder texts fail when your team is with patients.
Phone Tag
During patient hours
Patients wait on hold. Staff switch between clinical work and phones, compromising both. Callbacks happen hours later. Engagement drops.
Compliance
Limits automation options
HIPAA, patient privacy, liability concerns. Most automation tools can't handle health data. You're stuck with manual processes — and the bottleneck remains.
The AI Agents
Six agents.One patient journey.
Every stage of the patient lifecycle — from first inquiry through post-care engagement — handled by a purpose-built AI agent that understands healthcare operations.
01 — LEAD
Lead Booking Agent
Responds to every patient inquiry within 60 seconds via SMS. Checks availability, confirms appointments, and captures patient info — all inside your existing practice management system.
● Live in Production
02 — NURTURE
Lead Nurturing Agent
Runs multi-touch follow-up sequences for patients who inquired but haven't booked. Reminder sequences, treatment info, and re-engagement — automatically, 24/7.
● Live in Production
03 — NO-SHOW
Missed Appointment Recovery
Immediately engages patients who miss appointments. Confirmation texts, rescheduling options, and gentle follow-up to reduce no-shows and recover lost revenue.
● Live in Production
04 — ONBOARD
Patient Onboarding Agent
Guides new patients through pre-appointment prep, form submission, and first-visit expectations. Reduces friction, improves compliance, and sets the tone for care.
○ In Development
05 — RETENTION
Patient Retention Agent
Monitors patient engagement and detects churn signals — delayed care follow-up, extended gaps between visits. Intervenes with targeted outreach before patients leave.
○ In Development
06 — WIN BACK
Win Back Agent
Re-engages inactive patients with personalized outreach — new treatment options, appointment reminders, and messaging tailored to their care history.
○ In Development
Proven in Production
The agents are proven.Your practice is next.
AI Front Desk agents have been running in production for 2+ years across 200+ locations and 2.2M+ patient communications. We didn't start with health practices. But we're built for them.
Why Healthcare Is Different
HIPAA-grade compliance isn't optional
Patient data is protected data. Our architecture is SOC 2 Type II certified — the same standard your EHR uses. We audit every interaction, every message, every handoff.
Liability concerns require transparency
Every communication is logged, timestamped, and auditable. If a patient disputes a message or an appointment claim, your records are clear and complete.
No-shows directly impact care quality
Missed appointments cascade — delayed diagnoses, incomplete treatment plans, and eroded patient outcomes. Our agents prevent no-shows before they happen.
What We Deliver
SOC 2 Type II certification
Built for healthcare from the ground up. Compliance isn't an afterthought — it's baked into every system, every message, every integration.
Native practice management integration
Integrates directly with your EHR or practice management system. No data duplication, no manual entry, no compliance gaps.
2+ years of production stability
Not a pilot. Not a beta. These agents have been running live across hundreds of locations, handling real patient interactions, every single day.
2.2M+
Communications Processed
Across all verticals, all types of patient interactions
200+
Locations
Running production agents, handling live patient care coordination
2+ Years
Production History
Stable, auditable, compliant operations
How It Works
Live intwo weeks.
Not two months. Not a pilot program. Production agents, handling real patient interactions, inside your existing practice management systems.
WEEK 1
Configure & Train
We integrate with your practice management system (Dentrix, Open Dental, SimplePractice, etc.), configure your appointment types, treatment options, and cancellation policies. The agent learns your practice.
WEEK 2
Test & Launch
Live testing with real scenarios. Quality scoring on every interaction. Compliance audit and security sign-off. When performance meets production standards, the agent goes live.
ONGOING
Monitor & Improve
Real-time monitoring, quality scoring, compliance auditing, and continuous optimization. Full audit trail on every patient interaction. Your agents improve every week.
Ready to deploy?
Be among the firsthealth practicesto deploy productionAI agents.
Book a deployment assessment. We'll show you exactly how AI agents fit into your practice — and what the numbers look like for your patient lifecycle.
+Request Assessment