Multi-Location Coverage Gap Analyzer

Calculate total unstaffed hours across your location network and identify coverage gaps.

Your Inputs

Quick Start Presets
Range: 1 - 500
Range: 8 - 24
Range: 4 - 24
Range: 5 - 7

Results

Daily Gap per Location4 hours
Weekly Gap per Location28 hours
Total Weekly Gap (All Locations)280 hours
Monthly Unstaffed Hours1,204 hours
Current Coverage Rate71%

Key Insights

  • Across 10 locations, you have 280 hours per week without front desk coverage.
  • Your coverage rate is below 80%—leads and member inquiries during these gaps may go unanswered.
  • If each unstaffed hour represents 1-2 missed inquiries, that could be 280-560 missed contacts weekly.

Related Tools

Peak Overflow

Estimate missed calls and texts during class changeovers when front desk is overwhelmed.

How to Use This Tool

This calculator helps you understand the total unstaffed hours across your multi-location network. By comparing your operating hours (when classes run) against your staffed hours (when front desk is available), you can quantify your coverage gap and understand its network-wide impact.

**Getting started:** 1. Enter your current number of operating locations 2. Set your daily operating hours (typically 14-16 hours for boutique fitness) 3. Enter your actual front desk staffed hours 4. Specify how many days per week you operate

The calculator will show you daily and weekly gaps per location, as well as the total network-wide exposure.

Understanding the Inputs

Number of Locations

The total count of currently operational studio locations in your network.

Best practice: Only count locations with active classes and member traffic. Exclude pre-sale or construction phase locations.

Daily Operating Hours

The total hours your studio is open for classes and member access each day.

Best practice: Use your longest operating day as the reference. If weekends differ significantly, run separate calculations.

Daily Staffed Hours

Hours when front desk staff is physically present and available to respond to inquiries.

Best practice: Be realistic—if staff is scheduled but frequently pulled for other tasks, reduce this number accordingly.

Operating Days per Week

How many days per week your locations are open.

Best practice: Most boutique fitness studios operate 7 days, but use your actual operating schedule.

Assumptions

  • All locations have similar operating hours (for varied schedules, run multiple calculations)
  • Coverage gap hours represent periods when leads and member inquiries may go unanswered
  • The calculation assumes consistent patterns—actual gaps may vary by day and season

Sensitivity Notes

  • Small changes in staffed hours have multiplied impact across locations
  • Even a 1-hour daily gap across 20 locations equals 140 unstaffed hours per week
  • Consider running scenarios for best-case and worst-case staffing

Recommended Scenarios

Growth Planning

Run the calculator with your projected location count to understand future coverage needs

Staffing Optimization

Test different staffed hour configurations to find the optimal coverage-cost balance

Automation ROI

Use current gap as baseline to measure value of automated coverage solutions

Frequently Asked Questions

Related Resources

After-Hours Lead Handling Playbook

Step-by-step process for managing inquiries outside staffed hours

Multi-Location Staffing Scheduler Template

Excel template for planning front desk coverage across locations