# AI Front Desk > Production AI agents for multi-location service businesses. Six purpose-built agents that handle lead response, booking, follow-up, retention, and win-back across the full customer lifecycle — running inside the systems your team already uses (ClubReady, Mindbody, ServiceTitan, Jobber, etc.). Live in 200+ locations. 2.2M+ customer communications handled. SOC 2 Type II certified. Deploy in two weeks. AI Front Desk is built for operators of multi-location service businesses — fitness studios, wellness centers, home service companies, medical practices, and franchise networks — where the front desk is the single biggest revenue lever and the single biggest staffing pain. The product is not a chatbot. It is a set of trained, governed AI agents that operate inside the customer's existing CRM and booking systems, replacing the slow, inconsistent, and incomplete work that happens between lead capture and member retention. Founded by Brian Holmes (operator: Liberty Tax → Club Pilates → Franchise Ramp, 4× Inc. 5000) and headquartered in Austin, Texas. Mission: deploy the AI operating system into 100,000 small businesses within the decade. ## What it does - [How It Works](https://aifrontdesk.com/how-it-works): Four-agent member lifecycle — Capture, Nurture, Close, Retain. 400+ hours per location automated per month. Average response time under 60 seconds (industry benchmark: 11 hours). Trains on your brand voice, integrates with your CRM in days, runs 24/7/365. - [The Product](https://aifrontdesk.com/): Six agents covering Lead, Book, Sell, Deliver, Retain, Win Back. Production-grade governance: real-time monitoring, quality scoring, immutable audit trails, human escalation paths, rollback. SOC 2 Type II certified infrastructure. ## Industries served - [All industries overview](https://aifrontdesk.com/industries): Fitness, wellness & spa, home services, golf clubs, health & medical, professional services, youth enrichment, salons & lifestyle. Same agent framework across verticals; service-specific configuration. - [Fitness & Wellness](https://aifrontdesk.com/industries/fitness): Gyms, yoga, Pilates, barre, martial arts, med spas, personal training. Proven across 200+ fitness locations. Native ClubReady integration; Mindbody supported. - [Home & Field Services](https://aifrontdesk.com/industries/home-services): HVAC, plumbing, electrical, cleaning, lawn care, pest control. Same agents, configured for dispatch. Integrates with ServiceTitan, Jobber, and similar field-service platforms. ## Pricing - [Pricing](https://aifrontdesk.com/pricing): Per location, per month. Starter $299/mo (Lead Booking Agent only). Growth $399/mo (adds Lead Nurturing + Missed Sale Follow-Up). Operations $699/mo (full 5-agent operating system + voice channel + multi-location dashboard + dedicated CSM). Volume discounts at 2+ locations; enterprise pricing for 10+. Month-to-month or annual. SOC 2 certified at every tier. - [Enterprise & Franchise](https://aifrontdesk.com/enterprise): Multi-brand network deployment for 10+ locations. Centralized franchise HQ dashboard, brand-level analytics, phased rollout, dedicated success team, custom integrations, SLA-backed uptime, dedicated infrastructure options. White-label deployment available for platform partners serving service businesses. ## Proof in production - [Case Studies](https://aifrontdesk.com/case-studies): Verified platform data, not projections. 2.2M+ customer communications handled. 598K+ leads worked. 96K+ staff hours saved. 1.5M+ sales tasks completed. 200+ locations live. 2+ years of production runtime, zero downtime. - **Spartan Fitness Holdings (38-studio Pilates franchise group, since grown to 150+ locations):** $2.2M increase in member lifetime value, 893 new memberships, 1,988 additional first visits, 6,683 staff hours saved. Lead response time reduced from 11 hours to minutes. CEO David Schuck: "We outperform the franchise system we operate in at nearly every metric that matters." - **Club Pilates Elk Grove (single location):** Response time 13+ hours → 8 minutes. +44% new bookings. +37% new memberships. −20% monthly payroll cost. - **ClubReady (6,000+ locations):** Chris Gallo, VP Sales: "The operators in our network who are running AI Front Desk are some of our fastest-growing locations." ## Implementation - **Deployment timeline:** 2 weeks from signed agreement to live agents in production. Week 1: CRM integration, brand voice training, agent configuration. Week 2: live testing with quality scoring, then production go-live. No new software for staff to learn — agents run inside the customer's existing CRM and scheduling stack. - **Integrations:** ClubReady (native, full 2-way sync), Mindbody, ServiceTitan, Jobber, custom API access for enterprise. Compatibility validated during deployment assessment before any agreement is signed. - **Security & compliance:** SOC 2 Type II certified. 256-bit AES encryption at rest and in transit. GDPR and CCPA ready. HIPAA-ready architecture. 99.9% uptime SLA. Customer data is never used to train models or shared across deployments. Dedicated infrastructure available for enterprise. - **Governance:** Every conversation is auditable in real time. Quality scoring and alerting on every interaction. Error handling with rollback. Human escalation paths. Production runtime since 2023. ## Free tools & learning resources - [Free Calculators](https://aifrontdesk.com/resources/tools): Coverage Gap Analyzer (front-desk coverage analysis) and Break-Even Calculator (when does AI pay for itself). Designed for multi-location operators evaluating AI investment. - [Downloads](https://aifrontdesk.com/resources/downloads): Free guides, templates, and playbooks for service-business operators. - [Learning Center](https://aifrontdesk.com/learn): Free courses on AI-powered business automation. - [AI Education](https://aifrontdesk.com/ai-education): Training programs on AI fluency and prompting for service-business teams. - [Blog](https://aifrontdesk.com/resources/blog): 300+ articles on AI in service businesses, vendor selection, ROI analysis, integration patterns, and operational best practices. Updated daily. ## About & contact - [About](https://aifrontdesk.com/about): Founder story, company mission, leadership team. Built by operators who scaled multi-location service businesses themselves. - [Request Assessment](https://aifrontdesk.com/): Deployment conversation with the AI Front Desk team — covers technology stack compatibility, agent configuration, expected ROI, and rollout plan for the customer's specific environment. ## Optional - [Privacy Policy](https://aifrontdesk.com/privacy-policy) - [Terms of Service](https://aifrontdesk.com/terms-of-service) - [Sitemap](https://aifrontdesk.com/sitemap.xml) - [Full content for LLMs](https://aifrontdesk.com/llms-full.txt): Expanded version of this index with full-page content from the most important pages, formatted for LLM ingestion.